FAQ related to ordering from the DSMZ

This page provides answers to frequently asked questions related to our ordering processes (registration, order, payment).
In addition, a guideline on how to order from DSMZ can be download here (German version).

Please select the topic of interest

  • What kind of products does the DSMZ offer?

    The DSMZ offers different kinds of bioresources (microorganisms, human and animal cell lines, plant virus, DNA), plant virus diagnostics as well as a portfolio of scientific analyses and services.
    In addition, the DSMZ offers a deposit of bioresources in its collection (public collection, safe deposit and patent deposit).
    The DSMZ does not offer cultivation media. For the composition of the cultivation media of your microorganism please check MediaDive, for human and animal cell lines please use DSMZCellDive.

  • Are there any legal restrictions for purchasing bioresources from the DSMZ?

    Only institutions and companies are eligible to order from the DSMZ.
    Depending on the bioresource requested, you may have to submit different documents, e. g. working permits or a Material Transfer Agreement. You will be informed by the sales team which documents you need to provide. Please note that the ordering process will only continue once you have submitted all necessary documents.
    Legal restrictions to the distribution of a bioresource are marked in its catalogue entry.

  • Are there any restrictions for the use of bioresources purchased from the DSMZ?

    Bioresources purchased from the DSMZ may not be used for commercial purposes. Exceptions to this are regulated in our Terms and Conditions (§10 para. 4).
    All biological material from DSMZ GmbH is intended solely for research purposes (with the exception of patent and safe deposit material) and is not for use in humans (including food or cosmetics) or for veterinary or clinical purposes. All products may only be used in premises used for research purposes, such as laboratories or greenhouses, under the supervision of a technically qualified person.

  • Can I order your products from a distributor in my country?

    The DSMZ does not have distributors. All products have to be ordered directly from DSMZ. For available destinations and corresponding freight charges please see our price list.

  • Do I need to register with DSMZ in order to browse the online catalogue?

    No, you can browse the online catalogue (in the DSMZ online shop as well as on the DSMZ website) without prior registration.

  • Are there different delivery forms of bioresources?

    Some bioresources are available in different delivery forms. Available delivery forms are stated in the online catalogue. Please note that prices vary for the different delivery forms. In addition, the chosen delivery form may affect the mode of dispatch.