FAQ

Which documents and working permits have to be sent to the DSMZ before despatch of the strain?

Sending applicable working permits with the order accelerates the process of the ordering procedure (in Germany: Infektionsschutzgesetz, TierSeuchG, PflanzenbeschauVO, GenTG, etc respectively, dependent on the biological material requested).
In which form will the microorganism ordered be sent, freeze-dried or as actively growing culture?

The forms of delivery are indicated for every individual strain in the respective strain entry on our website. In case a strain is not available in freeze-dried form, it will be sent as an actively growing culture the fee of which is slightly higher than for a freeze-dried culture. In the case of an order for an actively growing culture where a freeze-dried culture is available, the fee is higher due to the additional work required. For details please see our price list.
Are packages X-rayed during the air transportation chain?

It is not possible for the DSMZ to prevent packages from being security-checked. Forwarders in the transport chain decide about security checks of freight before freight is entering an aircraft. Cultures should be grown as usual.